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Please help - cannot access website from my network

Discussion in 'Web Hosting Discussion' started by Allen Fan, May 10, 2016.

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  1. Allen Fan New Member

    Jun 9, 2015
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    hi all,

    I'm having an issue i have a website and email I'm hosting on my server everything was working well but yesterday i was not able to access that website anymore.

    if i try to browse the site i get "server DNS address could not be found." if i try to ping it i get could not find host. the funny thing is all other website on my server with same server ip works fine only this one.

    The other thing is i have set up email in outlook for that domain let say domainx.com. if i try to browse domainx.com cannot access it but in outlook email@domainx.com i can send and receive email without a problem.

    Its not just from my pc but other devices laptop ,ipad. but only on my phone i can access the site and ping it using ping tools all connect on same network. Anyone from other network can access the site just fine.